Help

If you smell gas, please turn off your appliance
and contact Washington Gas at 703-750-1400

Installation Policy
Click here for our installation policy

Installation Procedures
Click here for our installation procedures.

Do you have a sales check list?
Click here for our sales check list

How do we measure for a product?
Click here for Fireplace Measurement Form

Need help lighting your pilot light and/or starting your gas logs?
Click here for Gas Log Starting Procedures

Remote not working?
Replace batteries once a year in the transmitter and receiver for optimal performance.
Click here for remote troubleshooting

Links to reliable contractors
Rooftop Chimney Sweeps
703-836-7858

Quality Electric
703-642-1880